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Privacy Policy

Last updated: 1 March 2026

1. Who We Are

CobTech Ltd (“KitchenCleared”, “we”, “us”, or “our”) is a company registered in England and Wales. We operate the KitchenCleared platform at kitchencleared.com, which helps restaurant businesses in England and Wales manage company formation, licensing, and regulatory compliance.

CobTech Ltd is the data controller in respect of your personal data. For any privacy-related queries, contact us at legal@kitchencleared.com.

2. Data We Collect

We collect the following categories of personal data:

Account information

Your name, email address, and password when you create an account.

Business information

Your restaurant name, type, location, description, and stage of development.

Compliance and permit data

Tasks, deadlines, permit statuses, and documents associated with your business profile.

Payment information

Billing details processed by our payment provider Stripe. We do not store card numbers or CVVs on our servers.

Communications

The content of messages you send us via our contact form or email.

3. How We Use Your Data

We use your personal data to:

  • Provide, maintain, and improve the KitchenCleared platform
  • Create and manage your account
  • Generate and track your personalised compliance checklist
  • Send deadline reminders and compliance notifications (where enabled)
  • Process payments and manage your subscription
  • Respond to your enquiries and support requests
  • Comply with our legal obligations
  • Detect and prevent fraud or misuse of the platform
  • Send product updates

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

ContractProcessing necessary to perform our contract with you (providing the KitchenCleared service).
Legitimate interestsProduct improvement, fraud prevention, and operational analytics — where these do not override your rights.
Legal obligationRetaining certain records for tax, accounting, or regulatory purposes.
ConsentMarketing emails (where you have opted in). You may withdraw consent at any time.

5. Data Sharing

We do not sell your personal data. We share data only with trusted third-party service providers acting as data processors on our behalf.:

All processors are bound by data processing agreements and are required to protect your data in accordance with UK GDPR. We may also disclose your data where required by law or to protect our legal rights.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. If you close your account, we will delete or anonymise your personal data within 90 days, except where we are required to retain it by law (for example, financial records must be retained for 6 years under UK tax law).

7. Your Rights

Under UK GDPR, you have the following rights:

AccessRequest a copy of the personal data we hold about you.
RectificationAsk us to correct inaccurate or incomplete data.
ErasureAsk us to delete your personal data ('right to be forgotten').
RestrictionAsk us to restrict processing of your data in certain circumstances.
PortabilityReceive your data in a structured, machine-readable format.
ObjectionObject to processing based on legitimate interests or for direct marketing.
Withdraw consentWhere processing is based on consent, withdraw it at any time.

To exercise any of these rights, contact us at legal@kitchencleared.com. We will respond within 30 days.

8. Cookies

We use essential cookies to maintain your login session and platform security. We do not use third-party tracking cookies or advertising cookies. No cookie consent banner is required for strictly necessary cookies under UK law.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data is encrypted in transit (TLS) and at rest. Access to personal data is restricted to authorised personnel on a need-to-know basis.

10. International Transfers

Your data is stored and processed in the UK and European Economic Area (EEA). Where any transfer outside the UK or EEA is necessary, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses).

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes by email or via a notice on the platform. The date at the top of this page reflects the most recent revision.

12. Contact

For any questions about this policy or how we handle your data, contact us at legal@kitchencleared.com